This website is operated by SEQUENCE. Throughout the site, the terms “we,” “us,” and “our” refer to SEQUENCE. SEQUENCE offers this website, including all information, products, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, policies, disclaimers, or notices referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, suppliers, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features, products, tools, resources, or services added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence.
The Site is not intended for individuals under the age of 19. By using this Site, creating an account, or placing an order, you confirm that you are at least 19 years old or the legal age of majority in your jurisdiction, whichever is greater.
You may not use our products for any illegal, unsafe, or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to laws relating to controlled substances, prescription products, import/export restrictions, intellectual property, consumer protection, or online commerce.
You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach or violation of any of these Terms may result in immediate termination of your access to the Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve:
Payment information is processed through third-party payment providers and may be subject to the terms, privacy policies, and security practices of those providers.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, or otherwise misuse any portion of the Service, use of the Service, access to the Service, product listings, product descriptions, branding, product images, website content, or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, timely, or qualified sources of information.
Any reliance on the material on this site is at your own risk.
This site may contain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to the site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify, update, suspend, discontinue, or replace the Service, or any part or content thereof, without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, discontinuance, or removal of the Service or any product listed on the site.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, refund, replacement, or exchange only according to our applicable policies.
We have made every effort to display as accurately as possible the product images, packaging, colours, concentrations, descriptions, specifications, and details that appear on the site. We cannot guarantee that your device or monitor’s display of any colour, image, or product representation will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, jurisdiction, address, or customer account. We may exercise this right on a case-by-case basis.
We reserve the right to limit quantities of any products or Services that we offer.
All descriptions, concentrations, specifications, product details, availability, and pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time.
Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Unless expressly stated otherwise by SEQUENCE in writing, products offered through this website are provided for research, laboratory, educational, or authorized professional purposes only.
Products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition.
Products are not intended to replace medical advice, clinical care, diagnosis, or treatment from a licensed healthcare professional.
SEQUENCE does not provide medical advice, dosing instructions, treatment protocols, or clinical recommendations through this website.
You agree that you are solely responsible for understanding and complying with all applicable laws, regulations, requirements, restrictions, and professional obligations relating to any product purchased from SEQUENCE.
You further agree that you will not use any product purchased from SEQUENCE for any illegal, unsafe, unauthorized, or prohibited purpose.
SEQUENCE is not responsible for misuse, improper handling, improper storage, unauthorized use, unlawful use, or any consequences arising from use or misuse of products after delivery.
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit, reject, hold, or cancel quantities purchased per person, per household, per business, per account, per payment method, or per order.
These restrictions may include orders placed by or under the same customer account, same payment method, same billing address, same shipping address, or orders that appear to be associated.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by unauthorized dealers, resellers, distributors, or parties attempting to circumvent our policies.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through the site.
You agree to promptly update your account and other information, including your email address, shipping address, billing address, and payment information, so that we can complete transactions and contact you as needed.
Shipping timelines, delivery estimates, tracking updates, and carrier information are provided for convenience only and are not guaranteed unless expressly stated in writing.
We are not responsible for carrier delays, incorrect addresses provided by customers, failed delivery attempts, service disruptions, weather-related delays, customs delays, delivery refusal, stolen packages, or other events outside our control.
Customers are responsible for ensuring that all shipping information is accurate and complete before placing an order.
Once an order has been transferred to the shipping carrier, risk of loss may transfer to the customer, subject to applicable law and our internal policies.
If an order is marked as delivered by the carrier, SEQUENCE may consider the order fulfilled unless otherwise determined at our discretion.
We may provide you with access to third-party tools, software, payment services, tracking services, embedded forms, analytics systems, or other integrations over which we neither monitor nor have control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of third-party tools offered through the site is entirely at your own risk and discretion.
You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
We may also offer new services, tools, resources, or features through the website in the future. Such new features and/or Services shall also be subject to these Terms of Service.
Certain content, products, services, or resources available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content, accuracy, policies, practices, availability, or security of third-party websites, services, or materials.
We do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, services, or transactions.
Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
If you send us submissions, suggestions, reviews, testimonials, creative ideas, proposals, plans, product feedback, or other materials, whether online, by email, through forms, by postal mail, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use such submissions in any medium, without restriction.
We are under no obligation to:
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, misleading, abusive, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.
You agree that your comments and submissions will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your comments will not contain unlawful, abusive, obscene, misleading, or malicious material, or any computer virus or other malware that could affect the operation of the Service or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any comments or submissions.
You are solely responsible for any comments you make and their accuracy.
Your submission of personal information through the store is governed by our Privacy Policy.
By using the site, creating an account, submitting a form, or placing an order, you acknowledge that you have reviewed our Privacy Policy and understand how personal information may be collected, used, stored, and shared.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions.
These may relate to product descriptions, concentrations, product images, pricing, promotions, offers, availability, shipping charges, delivery estimates, transit times, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the site or in the Service is inaccurate at any time, without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information on the site or in the Service, including pricing information, except as required by law.
No specified update or refresh date on the site should be taken to indicate that all information has been modified or updated.
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.
We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk.
The Service and all products and Services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.
This includes, without limitation, all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SEQUENCE, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, partners, licensors, or representatives be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or similar damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, reputational harm, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.
This limitation applies to claims arising from your use of the Service, any product purchased through the Service, any misuse of products, any errors or omissions in content, or any loss or damage incurred as a result of using the Service or any product, even if advised of the possibility of such damages.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless SEQUENCE and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, suppliers, service providers, subcontractors, employees, representatives, and affiliates from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of:
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use the site.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.
You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part thereof.
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on the site or in respect to the Service, constitute the entire agreement and understanding between you and SEQUENCE and govern your use of the Service.
These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada and, where applicable, the laws of the province in which SEQUENCE operates.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to the site.
It is your responsibility to check the website periodically for changes.
Your continued use of or access to the website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
Questions about these Terms of Service should be sent to us at: